The adoption of a strategic perspective on outsourcing is regarded as one of the most useful and important business methodologies, allowing organizations the world over the opportunity to liberate their full potential for profitability, efficiency and cost effective operation and ensuring maximum flexibility in terms of retaining and broadening customer franchise.
This strategic approach plays a key role in private and public sectors in developed countries and increasingly in many developing countries like South Africa.
Too many outsourcing initiatives suffer from bad motives from the start and even those who do have good motives suffer from a lack of proper planning. Even those that are planned properly can end up using the wrong service provider and even those that make none of these mistakes are usually badly managed or badly monitored. Billions of allocated funds are wasted each year because outsourcing is not handled properly.
Clients need to ensure to get the best provider and services for their business needs.
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